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Our home internet vanished yesterday, conveniently after phone reps left the office. We ran automated tests and they told us it had been shut off for non-payment.
Which was BS, because the account is linked to a (valid) credit card. The wife called in today, prepared to argue and present proof, and was told that we needed a new modem. Which is less stupid, but less convenient because it can't just be switched back on. A new modem is ordered and is supposed to arrive tomorrow evening (again, conveniently after phone rep hours).
I'll have to go into the office so I can work. Which is not the worst thing ever, but.
Which was BS, because the account is linked to a (valid) credit card. The wife called in today, prepared to argue and present proof, and was told that we needed a new modem. Which is less stupid, but less convenient because it can't just be switched back on. A new modem is ordered and is supposed to arrive tomorrow evening (again, conveniently after phone rep hours).
I'll have to go into the office so I can work. Which is not the worst thing ever, but.
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