Frickin' Wells Fargo

[madbaker]

I had naively thought we were done with the bank, after the hair-pulling four hours the wife spent getting her father's accounts closed.

Nooooo.

We just got a bill. They want to charge us for having issued a cashier's check - to close out the account. Nine days ago!

We were not informed of this charge at the time - nor did we authorize such. (I suspect the wife would have demanded cash before acceding to it.) Needless to say, we intend to yell at their sorry asses until they agree that we don't owe them anything.

(What a good P.R. move, too! Let's bill a dead person for issuing a check to close out his account!)

There are reasons why we do our banking with credit unions.

Comments

Banks

[patsmor.livejournal.com]

Hear, Hear.

Listen, if I were you I'd show up at the bank that you did all the business with to do this, with the community ombudsman for one of the local TV stations at your side. Ask to see the Manager; introduce the Ombudsman, and then ask them to explain the bill, why it wasn't deducted from the amount at the time, nor were you informed of the charge, and why they want to continue to bleed a dead man's estate?

If you don't have an account with them, you have nothing to lose, even if you pay the damnned bill in rolls of pennies.

Re: Banks

[madbaker.livejournal.com]

That's... evil. I like it!

Evil is as.....

[patsmor.livejournal.com]

There's a reason I can write scenarios for the bad-guys in Cyber attack testing.....

By the way, this is an object lesson for having joint accounts. If you have an account with at least one other person on it, you can close the account before the bank knows the other person is dead.

It's illegal as hell in some states, but this falls under the category of "It's easier to get forgiveness than permission."

Re: Evil is as...

[madbaker.livejournal.com]

It's mainly an object lesson in having a signed will.

Dealing with the relevant section of state probate code, even though we're following all the rules, takes a lot more time with most places because it doesn't fit the usual bureaucracy.

Re: Evil is as...

[patsmor.livejournal.com]

You are absolutely right, and I hadn't thought about that. Despite the fact that I despise the terms in my father's will, his having one made my sister's actions as his executor much easier.