(no subject)

[madbaker]

I have BETTER FUCKING THINGS TO DO WITH MY TIME than spend over an hour on tech support chat with India, because the install code YOUR COMPANY GAVE ME does not work.

Comments

[fionnbharro.livejournal.com]

Lemme Guess.... Turbo Tax?

[madbaker.livejournal.com]

Right company, wrong product. Quicken.

[shutt3rg33k.livejournal.com]

did they blame a bad cable?

[madbaker.livejournal.com]

That option wasn't available on the tech's script. He could only type things on the script.

[fionnbharro.livejournal.com]

I gave up on Intuit a year or so ago; I decided that my copy of Quicken 2006 was going to be the last time I messed around with them and their horrid, horrid, and completely inept customer service -- not to mention their not-quite-ready-for-Beta-Testing public/commercial software releases.

Did I mention the horrid customer service?

When they (Intuit) announced they would no longer support their old file formats for either downloading statements from the credit union or their older QDF formats as of the beginning of this year, I decided to ditch them entirely.

I had been keeping two sets of books (*snork*) since September '08 using Quicken and GNUCash, and as of January 1, I simply stopped using Quicken, and I wish I had done so earlier.

Quicken has some nice multimedia 'how-to' videos, sure... but once you've learned how to use the software, you never need to see them again. Other than that.... um... Quicken isn't much more than an electronic Check/draft register (with reporting).

GNUCash is free, and has all the features for tracking multiple accounts, business-related stuff, (what's left of) my IRA's and 401(k)'s, and budgeting. The only drawback (?) is that it assumes you know basic accounting -- something that Quicken quite poignantly does not.

I'm quite happy with GNUCash. It took some diddling to get the automatic stock-quote download feature to work on my Windows computers (but it was effortless on the Linux ones), and that's the only caveat I can think of.

If you don't need the bells & whistles of Quicken, you might consider checking it out.

http://www.gnucash.org

[fionnbharro.livejournal.com]

Figures.

I include a dead link in my comment. Try here: http://en.wikipedia.org/wiki/Gnucash